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Import Bulk Users

Overview​

The Import feature enables community creators to import a large number of users into their platform efficiently. It simplifies the process of migrating an existing user base into the Graphy Community Platform.

Steps​

  1. Go to Settings -> Invites -> Download CSV.
  2. Add relevant data in the downloaded CSV following the import instructions.
  3. Upload the CSV file.
  4. Go to Settings -> Member Management and apply a filter to view all the users who have joined the community so far.

    💡 Note: All bulk imported users who log into the community and click on 'Enter Community' will appear under Member Management.

Important Instructions​

  • Only the community owner can import the users.
  • Do not edit the column headers in the CSV; the system uses these fields for data validation.
  • Here are the mandatory and optional fields:
     "email": "mandatory",
     "first_name": "mandatory",
     "last_name": "optional",
     "Password": "optional",
     "phone_number": "optional",
     "phone_country_code": "optional",
     “send_email” : true or false
  • If a password is left blank, the system will generate a random one.
  • If send_email is true, an email containing the user's email_id and password will be sent to all creator’s users for community login.
  • In the above scenario, all emails will be sent via [email protected]. If you prefer a white-labeled email, set it up by navigating to Settings -> Whitelabel Email.
  • If send_email is false, you must inform your community members about their login details.
  • You can create up to 5000 records at once. Moreover, you can only upload a CSV file six times within a 60-minute period.